An expectancy theory model for hotel employee motivation

文化大學機構典藏 CCUR > 商學院 > 觀光事業學系暨研究所 > 期刊論文 > Item 987654321/2563

jsp.display-item.identifier=請使用永久網址來引用或連結此文件: https://irlib.pccu.edu.tw/handle/987654321/2563

题名:	An expectancy theory model for hotel employee motivation
作者:	Chiang, Chun-Fang Jang, SooCheong (Shawn)
贡献者:	觀光系
关键词:	expectancy theory hotel employee motivation expectancy instrumentality valence suppressor effect
日期:	2008
上传时间:	2009-11-06 14:20:02 (UTC+8)
摘要:	The purpose of this study is to apply expectancy theory to employee motivation in the hotel setting and confirm the validity of expectancy theory. The proposed expectancy theory model for motivation was tested using data front 289 hotel employees. The results show that a modified expectancy theory with five components (expectancy, extrinsic instrumentality, intrinsic instrumentality, extrinsic valence, and intrinsic valence) best explains the process of motivating hotel employees. This study also indicates that intrinsic motivation factors are more influential than extrinsic factors for hotel employees, suggesting that hotel managers need to focus more on intrinsic factors to better motivate employees. (C) 2007 Elsevier Ltd. All rights reserved.
關聯:	INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT Volume: 27 Issue: 2 Pages: 313-322
显示于类别:	[觀光事業學系暨研究所 ] 期刊論文

文件中的档案:

档案	描述	大小	格式	浏览次数
index.html		0Kb	Text	1005	检视/开启

在CCUR中所有的数据项都受到原著作权保护.