文化大學機構典藏 CCUR:Item 987654321/24282
English  |  正體中文  |  简体中文  |  全文笔数/总笔数 : 47249/51115 (92%)
造访人次 : 14098374      在线人数 : 530
RC Version 6.0 © Powered By DSPACE, MIT. Enhanced by NTU Library IR team.
搜寻范围 查询小技巧：
  • 您可在西文检索词汇前后加上"双引号"，以获取较精准的检索结果
  • 若欲以作者姓名搜寻，建议至进阶搜寻限定作者字段，可获得较完整数据
    •  进阶搜寻
    主页 ‧ 登入 ‧ 上传 ‧ 说明 ‧ 关于CCUR ‧ 管理 到手机版


    jsp.display-item.identifier=請使用永久網址來引用或連結此文件: https://irlib.pccu.edu.tw/handle/987654321/24282


    题名: The impacts of perceived organizational support and psychological empowerment on job performance: The mediating effects of organizational citizenship behavior
    作者: Chiang, CF (Chiang, Chun-Fang)
    Hsieh, TS (Hsieh, Tsung-Sheng)
    贡献者: Dept Tourism Ind
    关键词: Hotel employees
    Perceived organizational support
    Psychological empowerment
    Organizational citizenship behavior
    Job performance
    日期: 2012-03
    上传时间: 2013-02-22 16:04:19 (UTC+8)
    摘要: Hotels are under constant pressure from the need to compete, not just the need to respond to rapid changes in the market. Hotels, moreover, must inspire their employees to perform their best and encourage employees to fulfill their responsibilities as citizens. Academia and industry recognize the importance of organizational citizenship behavior. This study assessed how hotel employees perceive organizational support, psychological empowerment, organizational citizenship behavior, and job performance; and examined the causal relationships among these variables. A total of 513 employees of Taiwan hotels participated in the study. Data was analyzed through descriptive statistics, confirmatory factor analysis, and the structural equation modeling.

    Results indicated that perceived organizational support and psychological empowerment both positively affected organizational citizenship behavior. Perceived organizational support did not positively influence job performance. Psychological empowerment and organizational citizenship behavior positively influenced job performance. Organizational behavior acted as a partial mediator between perceived organizational support and job performance, as well as between psychological empowerment and job performance. A number of suggestions on theory and managerial implementation were proposed. (C) 2011 Elsevier Ltd. All rights reserved.
    關聯: INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT 卷: 31 期: 1 頁數: 180-190
    显示于类别:[觀光事業學系暨研究所 ] 期刊論文

    文件中的档案:

    档案 描述 大小格式浏览次数
    index.html0KbHTML688检视/开启


    检视Licence

    在CCUR中所有的数据项都受到原著作权保护.

    DSpace Software Copyright © 2002-2004  MIT &  Hewlett-Packard  /   Enhanced by   NTU Library IR team Copyright ©   - 回馈