| 題名: | Relationship of Actual Response Time to Call Lights and Patient Satisfaction at 4 US Hospitals |
| 作者: | Tzeng, HM (Tzeng, Huey-Ming)
Ronis, DL (Ronis, David L.)
Yin, CY (Yin, Chang-Yi) |
| 貢獻者: | Dept Hist |
| 關鍵詞: | consumer satisfaction
hospital;patient
patient safety
quality of health care |
| 日期: | 2012-06 |
| 上傳時間: | 2013-02-21 16:03:06 (UTC+8) |
| 摘要: | This multihospital study examined patient satisfaction with items of "received help as soon as possible" and "help to the bathroom" and their relationship to the actual response time to call lights. We found that faster actual response time to call lights contributed to higher patient satisfaction with "received help as soon as possible." The relationship between response time and patient satisfaction with "help to the bathroom" was not supported. |
| 關聯: | JOURNAL OF NURSING CARE QUALITY 卷: 27 期: 2 頁數: E1-E8 |
| 顯示於類別: | [史學系暨研究所] 期刊論文
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