本研究將團隊多元化區分為資訊多元化、社會類別多元化以及價值觀多元化三種類型，探討團隊多元化對團隊創新行為的直接影響，並檢視團隊多元化是否會透過團隊成員交換關係對團隊創新行為產生間接影響。
本研究以問卷調查法，針對文化創意產業中的39個專案團隊，共215人為研究對象。研究結果發現，資訊多元化對團隊創新行為有顯著正向影響；社會類別多元化對團隊創新行為的影響不顯著；價值觀多元化則對團隊創新行為有顯著的負向影響。此外，資訊多元化及社會類別多元化在加入團隊成員交換關係為中介變項後，對團隊創新行為的影響未達到顯著水準；而價值觀多元化在加入團隊成員交換關係為中介變項後，對團隊創新行為的負向影響效果減弱，並達到顯著水準。
此研究結果顯示，團隊成員交換關係在資訊多元化與團隊創新行為以及社會類別多元化與團隊創新行為之中，皆不具有中介效果；而團隊成員交換關係在價值觀多元化與團隊創新行為之中，具有部分的中介效果。
The relationship between diversity and innovation has been a controversial issue for decades. Some studies have shown that diversity can increase innovation in groups, while other studies have shown the different and opposite results. Diversity is like a coin which has both advantages and disadvantages on different sides. The effect on di-versity and innovation is still unclear like a blackbox to discover.
In this study, we divide diversity into three parts: informational diversity, so-cial-category diversity, and value diversity. Then we examine the relationship between diversity and innovative behavior directly and indirectly through team-member ex-change among 215 people of 39 project teams in cultural and creative industries.
The result shows that informational diversity is strongly and positively related to innovative behavior, but not strong positively related to innovative behavior through team-member exchange. Social-category diversity is unrelated to innovative behavior even through team-member exchange. Value diversity is strongly and negatively re-lated to innovative behavior directly and indirectly through team-member exchange.
Above all, team-member exchange has no mediating effect on neither informa-tional diversity and innovative behavior nor social-category diversity and innovative behavior. In the opposite, team-member exchange has partcial mediating effect on val-ue diversity and innovative behavior.
