工作壓力與組織公民行為之研究—工作價值觀的干擾效果

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Please use this identifier to cite or link to this item: https://irlib.pccu.edu.tw/handle/987654321/53979

Title:	工作壓力與組織公民行為之研究—工作價值觀的干擾效果 A Study of Work Pressure and Organizational Citizenship Behavior: Work Values as a Moderator
Authors:	蔡秀娟 TSAI, HSIU-CHUAN
Contributors:	國際企業管理學系碩士在職專班
Keywords:	工作壓力組織公民行為工作價值觀 work pressure organizational citizenship behavior work values
Date:	2025
Issue Date:	2025-03-14 15:25:30 (UTC+8)
Abstract:	本研究以「工作壓力」觀點切入，研究工作壓力與組織公民行為二變項的關係，以及上述關係是否會因工作價值觀干擾變項而有所不同。綜觀過去的研究，有研究指出工作者普遍會將工作壓力視為負項作用，而組織公民行為亦能為組織帶來極大效益。此外，亦有研究指出工作價值觀即是個人在工作中或是對工作的條件、及結果重視程度，屬於個人內心的需求表現，如內在驅動力等等。然而少有研究不同工作價值觀能否減緩工作壓力與組織公民行為之間關聯。因此，本研究「工作價值觀」是否能減緩「工作壓力」與「組織公民行為」之間二變項關聯。本研究利用電子問卷及紙本問卷，以177名20歲以上台灣工作者為研究對象：採用工作壓力量表，組織公民行為量表，工作價值觀量表以測量「工作壓力」、「組織公民行為」及「工作價值觀」等主要研究變項。研究結果顯示(一)「焦慮壓力」、「時間壓力」與「組織公民行為」皆沒有顯著相關。(二) 「內在價值觀、社會價值觀」對「焦慮壓力」與「組織公民行為」有顯著正向干擾效果。 This study examines the relationship between work pressure and organizational citizenship behavior variables from the perspective of "work pressure ", and whether the above relationship will be different due to work value interference variables. A re-view of past research. Some studies have pointed out that workers generally regard work pressure as a negative effect, and organizational citizenship behavior can also bring huge benefits to the organization. In addition, some research points out that work values are the importance an individual attaches to his job or working conditions and results. It is the manifestation of an individual's inner needs, such as inner driving force, etc. Therefore, this study examines whether "work values" mediate the relationship between "work pressure " and "organizational citizenship behavior". This study used electronic questionnaires and paper questionnaires, taking 177 Taiwanese workers over the age of 20 as the research subjects: using the Work Pressure Scale, Organizational Citizenship Behavior Scale, and Work Value Scale to measure "work pressure " and "organizational citizenship" behavior ”. " and "work values" and other main research variables. The research results show: (1) "Anxiety stress", "time pressure" and "organ-izational citizenship behavior" are not significantly related. (2) "Intrinsic values and social values" have a significant positive interference effect on "anxiety stress" and "organizational citizenship behavior".
Appears in Collections:	[Department of Business Administration & Graduate Institute of International Business Administration ] Thesis

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