知覺組織支持、工作不安全感與知識分享意願關係之研究

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Title:	知覺組織支持、工作不安全感與知識分享意願關係之研究 The Relationship Among Perceived Organizational Support, Job Insecurity and Knowledge Sharing Willingness
Authors:	李恩霈
Contributors:	企業實務管理數位碩士在職專班
Keywords:	知覺組織支持工作不安全感知識分享意願社會交換理論 perceived organizational support job insecurity willingness to share knowledge social exchange theory
Date:	2024
Issue Date:	2024-03-21 11:20:28 (UTC+8)
Abstract:	數位科技蓬勃發展掀起無邊界知識經濟的熱潮，「知識」是經濟體系環節中重要的競爭利器，也是企業、組織甚至個人維繫優勢不可或缺的重要要素。工作知識能否在組織裡做最適的內部延伸運用、人才培育以及知識技能的傳承一直企業生存與創新發展之道，也是經營管理的重要議題之一。然而人們有習於隱蔽有價值資源的本性，本研究以社會交換理論為基礎，從工作不安全感這種屬於軟環境的心境出發，期望透過問卷研究變項間的相關性，從員工知覺觀點探討工作不安全感對知覺組織支持與知識分享意願影響，進而反思性討論如何透過知覺組織支持降低員工的工作不安全感，並提高員工的知識分享意願，讓組織、員工都能獲得各取所需，進而提高企業關鍵內隱知識的分享、組織效能、企業競爭力。　　本研究以企業員工為研究範圍，便利抽樣方式進行問卷調查，回收有效樣本為437份，透過SPSS統計軟體進行假設之驗證與數據分析，結果顯示：(1)知覺組織支持對知識分享意願有顯著正向影響；(2)知覺組織支持與工作不安全感有顯著負向影響；(3)工作不安全感顯著負向影響知識分享意願；(4)工作不安全感對知覺組織支持與知識分享意願間具部份中介效果。最後依據研究結果提出結論、限制與後續研究建議。 The vigorous development of digital technology has set off an upsurge of a borderless knowledge economy. "Knowledge" is an important competitive weapon in the link of the economic system and an indispensable important element for enterprises, organizations and even individuals to maintain their advantages. Whether the work knowledge can be used in the organization with the most suitable internal extension, talent cultivation and inheritance of knowledge and skills has always been the way for enterprise survival and innovation development, and it is also one of the important issues of business management. However, people are accustomed to the nature of concealing valuable resources. This study is based on the theory of social exchange, starting from the mental state of a soft environment, such as job insecurity, and hopes to investigate the correlation between variables through a questionnaire and explore from the perspective of employee perception The impact of job insecurity on perceptual organization support and knowledge sharing willingness, and then reflectively discuss how to reduce employee's job insecurity through perceptual organization support, and improve employee's willingness to share knowledge, so that the organization and employees can get their own needs To further improve the sharing of key implicit knowledge, organizational effectiveness, and competitiveness of the enterprise. 　　This study takes enterprise employees as the research scope, facilitates the questionnaire survey by sampling, and recovers 437 effective samples. The SPSS statistical software is used to verify the hypothesis and analyze the data. The results show that: (1) Perceived organization support has a significant willingness to share knowledge Positive impact; (2) Perceived organization support and work insecurity have a significant negative impact; (3) Work insecurity significantly negatively affects the willingness to share knowledge; (4) Work insecurity affects perceptual organization support and knowledge sharing There is a partial intermediary effect between wishes. Finally, based on the research results, conclusions, limitations and follow-up research suggestions are proposed.
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