| 摘要: | 本研究以人力密集的保險從業人員為研究對象，從內在滿意(工作價值)與外在滿意(職場環境)衡量工作滿意，由此發展出保險業從業人員工作滿意度衡量構面與指標，依據上述內在滿意與外在滿意作為衡量指標，進而探討保險從業人員工作滿意是否對於本身留任意願產生影響？並且納入情境因素－來自於員工的家庭壓力(例如經濟壓力、社經地位、工作觀感、家庭成員期待)，探討員工工作滿意度對於留任意願之影響。根據299份問卷調查結果，研究結果顯示：(1)員工的內在滿意及外在滿意對於留任意願具有顯著的正向影響、(2)員工家庭壓力對留任意願具有顯著負向影響、以及(3)工作滿意與家庭壓力之交互關係，對於留任意願具有干擾效果。
This research explores the effects of job satisfaction and family pressure on staying intention in the insurance industry. According to 299 questionnaires, the results: (1) Internal and external satisfaction have significantly positive effects on staying intention. (2) The relationship between family pressure and staying intention is significantly negative. (3) Job satisfaction and family pressure have significantly positive effect on staying intention. |
