The employee retention in a enterprises organization is one of the issues considered in business management. Employee’s interaction with others in the workplace is an important factor affecting in retention. Therefore, The study explore the correlation among leader-member exchange, organizational commitment, and workplace friendship. The study use convenience sampling. This study focuses on employees of financial companies. Use convenience sampling and it is a totally 220 questionnaires were sent out, 161 were effectively received, with an effective recovery rate of 73.2%. First, this study by analyzing different demographic variables for these three dimensions. Second, analyzing correlations between the positive and negative effects relationships among the variables. Finally, this study used the regression analysis to explore the causal relationships among the variables and to test the moderator effect of workplace friendship.
The major finding of this study is as follow: leader-member exchange has positive impacts on workplace friendship; leader-member exchange has positive impacts on organizational commitment; workplace friendship has positive impacts on organizational commitment; workplace friendship has moderator effect on the relationship between leader-member exchange and organizational commitment. Finally, managerial implications and suggestions for future research are provided.
