| 摘要: | 工作壓力問題作為學術研究重點一直以來都引起社會的關注。現在關於工作壓力的研究也形成了很多成熟的壓力理論。隨著研究的深入，學者們的研究重心逐漸從對壓力消極方面的探討轉移到了對壓力積極方面的探討。本研究以不同工作壓力源之類型為研究重點，探索工作壓力如何影響員工工作績效。本研究根據現有文獻，將壓力源的屬性分為挑戰性壓力源和阻礙性壓力源。並且研究發現儘管處於相同壓力環境下，員工的工作績效也並不相同。因此本研究整合了工作壓力和學習動機等因素，探討兩者如何共同作用於員工工作績效。
本研究首先回顧了工作壓力與工作績效之相關文獻。為了驗證本文所提出的研究假設，本研究通過實地調查的方式，共採集了200份企業員工的有效問卷驗證研究假設。研究調查結果發現：本研究之假設一的實證結果顯示，挑戰性壓力正向影響學習動機，實證結果成立；本研究之假設二的實證結果顯示，阻礙性壓力負向影響學習動機，實證結果不成立；本研究之假設三的實證結果顯示，學習動機正向影響工作績效，實證結果不成立；本研究之假設四的實證結果顯示，挑戰性壓力正向影響學習動機，進而正向影響工作績效，實證結果不成立；本研究之假設五的實證結果顯示，阻礙性壓力負向影響學習動機，進而負向影響工作績效，實證結果不成立。
The academic research on job stress has been in the limelight. Owing to the attention receiving from society, the progress on the theory of job stress has gradually come to a fully-fledged stage. The scholars approach regarding the research emphasis on job stress has gone from passive to dynamic with the deepening of the study. The purpose of the study was to examine the correlation between job stress and job performance under the base of different causes of stress. The study was pursuant to the existing literature: the causes of stress categorized into challenge stress and hindrance stress. The study found out that the result of employee performance varied under the same cause of stress. The study integrated factors such as job stress and motivation to learn, advancing on investigating the employee performance between challenge stress and hindrance stress.
The literature regarding the correlation between job stress and job performance was reviewed in the study. The purpose was to engineer research models corresponding to the research hypothesis. With the aim of validating the research hypothesis, the method was completed with field survey and collecting a total of 200 effective questionnaires from employees. The result showed as follows:
H1: Challenge stress is positively related to motivation to learn. The assumption is valid.
H2: Hindrance stress is negatively related to motivation to learn. The assumption is invalid.
H3: Motivation to learn is positively related to job performance. The assumption is invalid.
H4: Challenge stress is positively related to motivation to learn and has a positive impact on job performance. The assumption is invalid.
H5: Hindrance stress is negatively related to motivation to learn and has a negative impact on job performance. The assumption is invalid. |
