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    jsp.display-item.identifier=請使用永久網址來引用或連結此文件: https://irlib.pccu.edu.tw/handle/987654321/44535


    题名: 地方政府勞資爭議調解業務之研究-以新北市政府為例
    A Study on the Business of Labor Mediation of Local Government:The Case of New Taipei City
    作者: 陳治綸 (CHEN,CHIH-KUAN)
    贡献者: 勞工關係學系
    关键词: 勞資爭議調解
    預防性調解
    調解產業
    公共服務收費
    Labor dispute mediation
    preventive mediation
    mediation industry
    public service charges
    日期: 2019
    上传时间: 2019-06-12 12:46:21 (UTC+8)
    摘要: 自我國勞資爭議處理法於2011年5月1日修法後,「調解」儼然成為我國勞資雙方當事人尋求貫徹實體法上權益之首選制度,「調解」的快速性、經濟性、彈性化漸漸受我國民眾所青睞之管道。
    惟,我國政府辦理之公共服務,長年慣以免費作為政策;現今,民眾若有勞資爭議之「調解」需求,必然向具公信力之地方勞工主管機關提出申請,而地方政府受員額法與預算限制,無法因勞資爭議調解業務量增多而增加人力及預算。
    勞資爭議調解制度完全不需任何規費,加上勞工主管機關受理案件時審查過於寬鬆,導致日前出現同一當事人短期內,申請近百件勞資爭議調解之態樣,並依勞動檢查檢舉之手段,向對造人強索和解金。
    本研究期望從地方政府勞工主管機關勞資爭議調解之業務透過深度訪談得出地方勞工主管機關辦理調解之現況及業務承辦人之看法,統整後試圖做出客觀分析與建議。
    主要研究建議如下:
    1.落實預防性調解機制之建立。
    2.申請人選擇勞資爭議之調解單位時,地方勞工主管機關應放入客觀事實之參考數據。
    3.勞工主管機關應向一年內多次申請勞資爭議調解者收取公共服務費。
    4.地方勞工主管機關進行勞資爭議調解之案件應與民間中介團體一同審查,並調解人受領之案件費條件應與民間中介團體一致。
    Since the amendment of Taiwan’s Act for Settlement of Labor-Management Disputes on May 1, 2011, “mediation” has become the most favorable system for both employers and employees in Taiwan to exercise the rights and interests of substantive law. The rapidity, economic efficiency, and flexibility of “mediation” have led to its gradual acceptance among people in Taiwan as the preferred channel for labor disputes.
    However, the public services handled by the Taiwan government have been offered free of charge for many years. Nowadays, whenever people require “mediation” in labor disputes, they can apply to local labor authorities, which are generally considered credible. However, local governments are subject to the limitations of the Act governing the total number of personnel headcounts of central government agencies and budgets,and it is impossible to increase manpower and budgets in the face of the increase in labor dispute mediations.
    The labor dispute mediation system at present does not require any charges, and labor authorities are quite lenient in accepting cases. Hence, there was a recent case in which a single party applied for nearly 100 labor dispute mediations within a short period and forcibly demanded settlement money from the respondent.
    Through in-depth interviews, this study aims to examine the labor dispute mediation practice among local government labor authorities by understanding the present situation of mediation handled by local authorities and the views of the mediators. In addition, it aims to objectively analyze the situation and make recommendations.
    The main research recommendations are as follows:
    1.A preventive mediation mechanism should be established.
    2.When an applicant selects the mediation unit of labor disputes, local labor authorities should introduce referential data from objective facts.
    3.Local labor authorities should charge public service fees from applicants who submit multiple labor dispute mediation applications within one year.
    4.Cases in which local labor authorities conduct labor dispute mediations should be examined together with non-governmental intermediary organizations, and the fees received by mediators should be consistent with the fees charged by those organizations.
    显示于类别:[勞動暨人力資源學系碩士班] 博碩士論文

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