| 摘要: | 本論文係以後續追蹤服務為研究主題，從社工人員的角度出發，採立意抽樣對執行此業務的社工人員，以半結構式法進行個別訪談。其主要目的在瞭解社工人員執行少年施用毒品後續追蹤服務現況、瞭解其執行後續追蹤服務的需求及建議，同時綜合相關文獻及研究發現後呈現少年後續追蹤服務的樣貌。
論文的研究結果顯示，目前實務上通報是透過政府建置的網路資訊平台進行通報，主要通報來源為警政單位，再由社福單位委託民間團體專業社工人員進行後續追蹤服務。首先，針對社工人員及其少年的需求而言，本論文發現社工人員的需求有下列四項：1.提升專業知識與實務技巧；2.加強社工人員自我安全意識，提升職場安全；3.增強社工人員的支持力量；4.跨單位人力資源整合。另透過社工人員發現施用毒品少年的實際需求則有下列五項：1.藥物認知；2.就學；3.就業；4.家人的支持與健全的家庭功能；5.社會接納與企業支持。此外，研究結果亦呈現執行現況、制度優勢與障礙、受訪者之省思與建議，以及討論。
最後，本論文針對少年施用第三、第四級毒品後續追蹤服務提出七項建議，此包括：1.提升少年及家庭成員藥物認知；2.協助家庭功能健全；3.加強職業訓練及就業服務；4.政府協助網絡資源，提升社會接納與企業支持意願；5.落實基層人員跨單位人力資源整合；6.提升個案資料完整性及正確性，並強化整合資訊平台效能；7.培育熱情專業志願服務工作人員。
關鍵字：少年、施用毒品、第三、第四級毒品、後續追蹤、社工人員
This research article, composed from the perspective of social workers, aims at looking into the follow-up service of monitoring juvenile drug abusers. Methodologically, we conducted semi-structural interviews respectively on those social workers who are in charge of the tracking. The prime purpose is to understand the current situation, the need and the suggestion of social workers that operate follow-up services on teenage drug abusers. Meanwhile, we wish to present how these juvenile-oriented services work in reality after integrating relevant studies.
This study reveals that current practical cases of teenage drug abuse and addiction are reported via the Internet platform set up by the government. The major source of reporting is from police units; then social welfare institutions commission non-governmental organizations to operate follow-up monitoring. We found social workers need great improvement in the following four respects: (1) Professional knowledge and practical skills; (2) Awareness of self-safety, boosting occupational security; (3) Strength of social workers’ support; and (4) Inter-organizational integration of human resources. Also, what teenage drug abusers need was discovered by those social workers: (1) Medicine recognition; (2) Schooling; (3) Employment; (4) Function of family; and (5) Social acceptance and enterprise support. In addition, this research shows the present situation, pros and cons of the system, interviewees’ reflection and advice as well as the discussion.
Eventually, based on the result, we have seven major suggestions for follow-up service of monitoring juveniles abusing Class III and IV substances, including: (1) Increasing teenagers’ and their family members’ drug knowledge; (2) Completing family functions; (3) Reinforcing vocational training and employment services; (4) Establishing official internet resources, and enhancing social acceptance and enterprise support; (5) Realizing inter-organizational integration of grassroots human resources; (6) Boosting data integrity and accuracy, meanwhile strengthening the effectiveness of the information platform; and (7) Cultivating passionate, professional and voluntary employees.
Keywords: Keywords: juveniles, drug users, class III and IV drug, follow-up services, social worker |
