Integrating Kano model with strategic experiential modules in developing ICT-enabled services: An empirical study
Comparative analysis of experience-oriented customer needs based on the Kano model: an empirical study
Antecedents and consequences of trust in online product recommendations: An empirical study in social shopping
Exploring the mass adoption of third-generation (3G) mobile phones in Taiwan
Relative impacts from product quality, service quality, and experience quality on customer perceived value and intention to shop for the coffee shop market
Exploring the relationship between impression management and interpersonal attraction in social networking site.
