職業倦怠研究在臺灣之回顧與前瞻

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Title:	職業倦怠研究在臺灣之回顧與前瞻 Studies on Burnout in Taiwan: A Critical Review
Authors:	洪瑞斌
Contributors:	心輔系
Keywords:	職業倦怠情緒耗竭去人性化降低成就感馬氏職業倦怠量表 Burnout Emotion exhaustion Depersonalization Reduced personal accomplishment Maslach Burnout Inventory
Date:	2013-09
Issue Date:	2018-12-03 14:37:07 (UTC+8)
Abstract:	本研究以台灣二個重要電子期刊資料庫進行職業倦怠相關論文之搜尋，經歸納整理後得到165篇研究論文。進一步分析與檢視後發現：以研究類型而言，因果關聯性研究比例最高，其他質性研究及方案介入評估僅佔少數。而使用測量工具之量化研究中，還是使用MBI及其架構者最多，而CBI也被引進台灣，逐漸受相關研究使用。檢視相關論文之研究對象，以教師及學校行政人員、服務人員、醫事人員及助人工作者所佔比例最高。就發表時間及數量來看，從最早1983年出現第一篇概念介紹文章，而後職業倦怠研究發表數量即穩定增加，至近十年突然以倍數增長，顯見職業倦怠議題仍受到相關領域之熱切關注。本文最後嘗試提出職業倦怠未來之研究發展方向以供後續研究做參考。 This study collected 165 papers concerning burnout from the two major electronic journal databases in Taiwan. After conducting literature review and analysis, the present study found that in terms of research method, most of the burnout studies preferred to use the causal design and quantitative approach; only a small part of them adopted the qualitative approach and the evaluation of intervention programs. Among the measurements in quantitative research, MBI (Maslach Burnout Inventory) and its schema were the most often employed, but CBI (Copenhagen Burnout Inventory) was also gradually adopted by the researchers in Taiwan. Teachers, school administrators, service personnel, medical staff and helping workers accounted for the highest proportion of research subjects. The first article introducing the concept of burnout appeared in 1983. Since then, the articles on burnout have increased stably. The burnout literature has multiplied in the last decade. This suggests that issues related to burnout have drawn more and more attention in academia. Lastly, this study attempted to explore the possible direction in research regarding burnout.
Relation:	人力資源管理學報 13:3 2013.09[民102.09] 頁107-140
Appears in Collections:	[Department of Counseling Psychology & Graduate Institute of Counseling Psychology ] journal articles

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