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    Please use this identifier to cite or link to this item: https://irlib.pccu.edu.tw/handle/987654321/37465


    Title: 提升服務品質的思維與作法
    Some Thoughts on Service Quality Enhancement
    Authors: 許嘉霖
    Contributors: 國企系
    Keywords: 服務品質
    Date: 2009-02
    Issue Date: 2017-08-17 09:25:51 (UTC+8)
    Relation: 品質月刊 45:2 2009.02[民98.02] 頁29-37
    Appears in Collections:[Department of Business Administration & Graduate Institute of International Business Administration ] periodical articles

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