本研究旨在探討新數位時代下,分組付費能否讓消費者把電視功能運用到最好,讓電視成功轉型,而一直以來新科技帶給閱聽人收視行為的改變也是本研究希望探究的。
研究方法部份,本研究採兩個部分進行資料蒐集,第一部份為問卷調查方式,第二部分採用深度訪談,透過中部地區某家系統經營業者當作個案,了解系統業者對分組付費的的想法、作法以及可能的對策,期能以使用者分析的量化問卷,結合分組付費核心參與者及相關學者的訪談,描繪出閱聽人對於有線電視的媒介使用樣貌,進而用使用與滿足理論檢視未來分組付費可能的方向。
本研究問卷調查發現,目前有線電視主要用戶大部分為具有高消費力之族群,然而有線電視的主要收視戶對分組付費卻不甚了解,證明電視佔台灣的閱聽大眾生活比例雖高,但卻不是最重要的需求,只是娛樂的一部份,加上因為分組付費還在初期階段,沒有重大改變,所以消費者自然不會關注,只希望能夠降低支出,可見分組付費不被閱聽眾所了解。
質化部分,數位化對系統業者來說能改善畫質、增加頻道數並提高營收,目前政府對分組付費政策又較寬鬆,所以初期業者較注重在提高營收,學者則認為,現在迫切需要的是如何重視使用者付費概念,分組付費政策的完整只是時間問題,業者跟政府必須找到平衡點,又或是讓市場機制、消費者決定要怎樣分組,或是不要分組,市場自然會給出答案。
This study wanted to explore the next digital age consumers are faced with differences in the use of new media and old media behavior, expectations can be past studies have not yet discussed the digital CATV tiering influence on the future development trend of digital CATV have a deeper understanding.
About the research methods, this study collected data collection in two parts, data mining and intensive interview, use of questionnaires to understand the behavior of college students use the IPTV and digital CATV tiering views, quantitative analysis of questionnaire depict audience of new media and old media faces media use and then view the digital CATV tiering of possible future trends.
The study found consumers do not understand the rules of the CATV tiering, but to understand the form of CATV tiering, we found a long time to use the TV and other electronic products than people who are more able to accept CATV tiering. In addition to prolonged use of television as entertainment viewing information with people, after the CATV tiering are willing paid more money to watch CATV.