勞資爭議對員工負面行為影響之研究

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Please use this identifier to cite or link to this item: https://irlib.pccu.edu.tw/handle/987654321/32350

Title:	勞資爭議對員工負面行為影響之研究 A study of influence of labor dispute to employee negative behavior
Authors:	莊惠琇 Hui-HsiuChuang
Contributors:	企業實務管理數位學習碩士在職專班
Keywords:	勞資爭議 Labor dispute
Date:	2015-07-08
Issue Date:	2016-03-24 11:24:53 (UTC+8)
Abstract:	近年來社會的變遷及法令的修改下，多數勞工可以取得的資訊愈來愈容易，及新聞媒體大量的播報下許許多多的勞資爭議問題浮現抬面，但還是很多小型企業的雇主或是代理雇主管理人是缺乏對於勞資問題的基本常識，尤其是在服務業上認知差異更甚。本研究最初研究勞資爭議的問題，在勞工的身上會有什麼的行為反應，以提供本研究員在工作上能對於問題發生時處理問題的能力解決能力，在經歷了工作上的更換後發現，中小型企業(泛指未上市櫃之小企業)經營者多數是沒有太多勞動法令的認知，這往往是形成勞資爭議問題的主要原因。本研究中了解到勞資爭議，對於每一個不同層級的勞工，對於發生勞資爭議時有的不同應對的方式，及在每一個不同年資的勞工身上，亦有不同的結果產生﹔以提供雇主及HR在處理勞資爭議上可以有更圓融的處理方式。政府單位若能針對中小型企業主的勞動法令加強宣導及教育，方能減少基層勞工被雇主剝削的機會，才能有勞、資雙方和諧的局面。本研究使用問卷調查方式，以在網路上的朋友及本研究員之同事朋友為抽樣對象，共計回收204份問卷。探討勞工朋友對於十五項勞資爭議問題的行為反應依年齡、職務層級是不是有所差異。 In recent years under the Social Change and amend decrees, Most information the labor can more and more easily obtain , A large number of news media broadcast employers and employees many contentious issues surfaced, But still many of small companies or managers lack the General Knowledge labor problems. Especially in the service Industry more serious, The study was originally just wanted to know the problem employers and employees disputes, the employees upon in the behavioral response, To understand the problem and problem-solving skills, Most small business owners do not have much cognitive labor laws, It is the main cause of issues of labor disputes. Government agencies must reduce labor being exploited to strengthen the labor laws in spread. For each the different levels of the employee force, treat different ways, Provide employers and HR in dealing with labor disputes have handled more harmony.
Appears in Collections:	[Department of Business Administration & Graduate Institute of International Business Administration ] Thesis

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