系統整合服務業者轉型雲端服務提供 商之可行性研究-以中小企業電 子發票服務平台為例

CCUR > College of Business > Department of Information Management & Graduate Institute of Information Management > Thesis > Item 987654321/27975

Please use this identifier to cite or link to this item: https://irlib.pccu.edu.tw/handle/987654321/27975

Title:	系統整合服務業者轉型雲端服務提供商之可行性研究-以中小企業電子發票服務平台為例 A Feasibility Study on How System Integrators Transform into Cloud-based Service Providers: The Case of SME-based E-invoice Platform in Taiwan
Authors:	黃偉 Huang, Wei
Contributors:	資訊管理學系碩士在職專班
Keywords:	資訊整合服務業雲端運算中小企業電子發票企業轉型 System Integrators Cloud computing Small and Medium-sized Enterprises E-invoice Business transformation
Date:	2014-07
Issue Date:	2014-09-05
Abstract:	經濟發展趨緩、資訊服務成熟，讓企業對資訊服務要求提升，但也造成等質服務願付價格下滑的窘境，並對系統整合服務產業整體營收造成衝擊。所以，如何協助系統整合服務業者，有效善用新資訊應用與技術發展趨勢，成功進行轉型，從而創造價值、維繫永續，便成為重要課題。為呼應此一議題，本研究以近期全球及政府大力倡導的雲端服務為標的，探討國內系統整合服務業者槓桿雲端科技轉型為新服務提供典範之可行性。本研究以國內某家上市的資訊服務業者為個案研究對象，並以該業者結合政府政策所發展與推動之中小企業電子發票服務平台為對象，透過三角驗證法，訪談該業者主管、協銷廠商，及接受服務提供之中小企業，據此進行財務面、技術面與作業面的可行性分析。研究結果發現，系統整合服務業者可以有效槓桿自己本身資源及外部資源(如政策或新規範)提供客製服務的建構與發展，甚至拓展新客群，並有機會迅速達到損益兩平的目標；但是，在實作上，如何有效進行配套調整(如獲利共享機制與內部流程修正)，則成為關鍵所在。 Economic recession together with the maturity of information services, have made firms unwilling to pay more for traditional IT service offering. It then challenges the profitability and market shares of system integrators. As a result, how to help system integrators transform, generate new values and ensure business sustainability through leveraging new technical and application trends, has then been an important issue. To help react to this issue, this thesis takes cloud computing / services as its target, analyzing whether system integrators can transform into cloud-based service providers. To ensure research reliability and validity, case-based research and corresponding triangulation techniques are adopted; meanwhile, in terms of feasibility analysis, three aspects (i.e., financial, technical, and operational feasibility) are investigated based on the data gathered. Our results show that system integrators are able to develop and provide customized services, to expand their service targets, and to achieve financial break-even, as long as internal and external resources can be efficiently utilized by system integrators. As well, it is cautioned that corresponding adjustments are also critical for the above manner.
Appears in Collections:	[Department of Information Management & Graduate Institute of Information Management] Thesis

Files in This Item:

There are no files associated with this item.

View Licence

Loading...