二十一世紀已經邁向「知識經濟」的時代，目前企業各界所關注的焦點已經從過往的勞力或是土地等資產，轉向重視知識資產，知識管理的相關議題，也逐漸成為關鍵的議題之ㄧ；再者，由於目前市場競爭激烈，再加上資訊科技快速發展的趨勢下，企業在面臨商業環境如此多變以及高度不確定性的情況下，自身的生產效率以及品質能否隨時滿足顧客的需求，是目前重要的考量之一。而為了能夠符合上述的經營理念，企業逐漸考慮透過上下游合作伙伴之間相互的合作，透過共同的平台來互相分享資訊，以求創造更大的利益，回應市場需求。
而隨著網際網路相關技術的成熟，另ㄧ種新興的產業模式-應用軟體服務(application service provider, ASP）也因應而生，提供企業有別於傳統一次買斷或自行開發的另ㄧ項成本低廉的解決方案。因此，本研究以應用軟體服務為基礎，加上協同商務的功能與運作概念，實作一個以ASP為基礎，提供知識管理與協同商務整合服務的系統雛型，將企業內外部的資訊與知識加以整合，使其中的合作關係能夠更完善。
In the knowledge-based economy age of the twenty first century, enterprises have moved their focus from labor and land to the issues related to knowledge assets and knowledge management. Moreover, due to the rapid progress of information technology and the variety of marketing environments, enterprises have to change their concepts in running business and emphasize the collaborative relationship among their supply chain partners. Therefore, this research tries to use information technology to develop an implementation model that is able to integrate and implement application service provider(ASP), collaborative commerce, electronic commerce, and knowledge management to improve the quality of supply chain management (SCM). Through the implementation model, enterprises can integrate their inside and outside enterprise information and knowledge with their supply chain partners in order to create a better and closer collaborative relationship. This research also develops a system prototype to verify and demonstrate the feasibility and effectiveness of the model.
