問卷調查的主要目的便是讓研究者能夠在一定的時間內，獲知有效的資訊，因為問卷調查可以將某些事件及經驗轉化成可分析的形式，網路問卷調查的主要目的，是期望經由網路的方便性，改善傳統問卷的繁複工作流程、降低成本及提高回收效率。
然而，在運用網路科技後，可以增加哪些網路問卷的優點？如何建構便利的網路問卷調查服務機制？如何幫助研究者克服科技障礙，更容易地設計問卷？是極為重要的課題。目前網路上的問卷調查服務機制，似乎仍無完善的問卷資源整合系統，以致於許多相關領域的調查結果經常是獨立的，無法互相參考，要建立成為整合的問卷調查資料庫，更是困難。
有鑑於此，本研究將針對問卷調查研究者的需求，先規劃網路問卷服務應有的功能，再運用統一塑模法UML(Unified Mod-eling Language)，規劃設計一網路問卷調查服務系統(Internet Sur-vey Service System, ISSS, I3S)，期望將問卷調查流程網路化，改善問卷設計過程，節省研究調查的時間，增加網路問卷調查服務的完整性，進而做為網路問卷調查服務資料系統之基礎。
The main purpose of survey is to let the researcher know valid information for a certain time. Survey can transform some incidents and experiences into forms that can be analysed. The main purpose of online survey is to improve the complicated workflow of the traditional questionnaire, lower costs and improve the efficiency of retrieving.
However, after using network technology, which online survey advantage can be increased? How to build convenient online survey service system? The online survey service system at present seems not to have a perfect mechanism. A lot of investigation results of relevant fields are often independent.It is unable to consult each other, turn into the questionnaire investigation database.
This research will plan functions of internet questionnaire service and design an online survey service system (Internet Survey Service System, ISSS, I3S).
Expect to improve the procedure of online survey and the design process of the questionnaire and save the time of the investigation sparingly, increase the integrality of the online survey.
