在知識爆炸時代,以及電子書世代來臨,如何讓消費者願意從成千上萬的書籍、雜誌裡主動購買或是閱讀,出版業者需要更有效的行銷策略模式。因此,本研究目的在探討運動型雜誌體驗行銷與口碑效果之關係。本研究嘗試以體驗行銷之感官行銷與行動行銷做為研究方向,更加入可能影響口碑效果之其他因素,以購買傾向、購買通路,以及社經地位作為情境因素,藉此將實務與理論結合,期望能為運動型雜誌作為市場開發或增加銷售量之依據。
本研究主要是以出版業現有讀者與一般消費者為研究對象,並且以曾經閱讀過運動型雜誌為填答問卷受訪者,總計共發放410份問卷,回收378份(回收率92.2%);其中,有效問卷為367份(回收率89.5%)。
藉由本研究探討體驗行銷之感官行銷與行動行銷兩構面,瞭解運動型可藉由行動行銷與感官行銷,對出版業之口碑效果產生影響,此外體驗行銷尚有情感、思考、關聯等構面,建議未來出版業或是其他服務相關行業可以加入其他構面,進行更多面向之探討,讓研究成果更為豐富與完整。
In the era of knowledge explosion, and E-book coming generation, the publishers need to figure out the efficient marketing strategy which can let the customer willing to read or spend money from thousands of books and magazines. Therefore, the purpose of this research is to understand and discuss the relation of the experiential marketing and word of mouth marketing in sport magazine. The research direction is the sense marketing of experiential marketing and action marketing. And other factors which may influence the word of mouth marketing effect. The purchasing tendency, purchasing path, and socioeconomic status are the situational factors. It hopes to help market development and the sales rate increasing in the sport magazine by combining the practices and theory.