A NEW ALGORITHM OF SOFTWARE QUALITY EVALUATION FOR USER SATISFACTION

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Title:	A NEW ALGORITHM OF SOFTWARE QUALITY EVALUATION FOR USER SATISFACTION
Authors:	Lin, Lily Lee, Huey-Ming
Contributors:	資管系
Keywords:	User satisfaction Linguistic variables Fuzzy relation
Date:	2008
Issue Date:	2009-11-04 15:05:01 (UTC+8)
Abstract:	In this study, we propose a new fuzzy assessment method to choose a better software quality suitable for end-users. This study presents a model to obtain the integrated software quality for evaluating user satisfaction using fuzzy set theory. The model categorizes software product attributes into six characteristics, which are further subdivided into 20 sub-characteristics. The proposed fuzzy assessment method is more efficiently, closer to evaluator real thinking and more useful than the ones they have presented before.
Relation:	INTERNATIONAL JOURNAL OF INNOVATIVE COMPUTING INFORMATION AND CONTROL Volume: 4 Issue: 10 Pages: 2639-2647
Appears in Collections:	[Department of Information Management & Graduate Institute of Information Management] periodical articles

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