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    請使用永久網址來引用或連結此文件: https://irlib.pccu.edu.tw/handle/987654321/23813


    題名: 大型活動網站介面設計之評估指標研究-以2011臺北國際花卉博覽會為例
    作者: 林育徵
    貢獻者: 資訊傳播學系
    關鍵詞: 大型活動網站
    Mega event website
    評估指標
    Evaluation pointer
    網路問卷調查法
    Internet survey
    啓發式評估法
    Heuristic Evaluation Method
    日期: 2011
    上傳時間: 2012-11-27 10:39:53 (UTC+8)
    摘要: 2010臺北國際花卉博覽會,是我國首次在國際授權認證的世界性博覽會,也是亞洲第7個城市經AIPH正式授權舉辦的國際園藝博覽會。如何讓民眾從網路了解花卉博覽會最新的相關內容,透過的管道是以花卉博覽會官方網站得知,網站除了提供資訊內容、串連其他影音媒介、和目前知名的社群網站合作外,也應用線上虛擬實境導覽的技術,讓使用者更能清楚了解各展館的位置圖、展館內的設計以及各園區的地標和景像,因此本研究主要探討2011臺北國際花卉博覽會的網站介面設計之評估指標。
    本研究研究方法有兩項,其中之一項是以網路問卷調查法(Internet survey),研究目的是評估瀏覽過與使用過網站的受試者,針對網站的整體滿意度。另外一項研究方法是以啓發式評估法(Heuristic Evaluation Method),研究目的是應用在評估人員在評估網站介面設計的使用性問題。
    本研究發現受測者在瀏覽2011臺北國際花卉博覽會官方網站過後,在整體經驗部份是感到滿意,評估人員提到網站內容資料豐富,但若是提供歷屆各國舉辦同等級花博的成果統計會更好。以及評估人員提出相關改進地方像是網站提供資訊過於龐雜需要編排,使瀏覽者難以閱讀而是該把遊客最關注的事情用在最顯眼的地方,以及資訊名稱要一致性,避免使用者產生困擾。還有網站中使用多媒體資料,雖然可吸引使用者效果,但是使用過多會造成使用者難以掌握目光焦點,最後雖然有設置facebook粉絲團與部落格,迎合目前趨勢,但是發現使用者討論不多,而官方也較少直接回應使用者提供之問題等網站使用性不足發現。

    2010 Taipei International Flora Exposition was the first internationally recognized exposition to take place in Taiwan, and we are also the seventh country which recognized by AIPH in Asia to hold this kind of garden expo. Citizens can find out the first hand information about Flora Expo via its official website; in addition to the information, media and cooperate with the social network, the website also combine the technic of online virtual reality tour which can make people comprehend the location and design of every permanent hall for exhibition, and the landmark and view in every campus. Therefore, the study is the estimation of index about the interface of 2010 Taipei International Flora Exposition official website’s.
    The study includes two kinds of research technique; Internet survey is for estimating the overall satisfaction of people who have browsed the official website. The purpose of Heuristic Evaluation Method is for evaluating the practicability of the interface.
    The study found out that the subjects are satisfied with 2010 Taipei International Flora Exposition official website; some of them mentioned that the website contains a plenty of information, however, it would be much better if they could provide the statistic of the achievements about other same grade garden expo.
    Another problem should be improved is that the information they provide is too miscellaneous to surf; the evaluators suggest that the website should put the things which tourist concerned most at the conspicuous place. Furthermore, the consistent in appellation can avoid the user’s confusion. Although a lot of multimedia information can attract users, it may make people hard to catch the focus. Last not the least, it is a good idea to have several online platforms such as Facebook and Blog, but we found out that the popularity on those online platforms isn’t as much as we thought. Also, the lack of connection and response between the official website and online platforms are the problems result in the insufficiency of using those websites.
    顯示於類別:[資訊傳播學系暨資訊傳播研究所] 博碩士論文

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