非營利組織中的組織文化,常常牽涉了整個組織的價值理念,宗教在社會福利的發展上,從起初的慈善事業,發展成具有組織性的社福團體,信仰的共同價值觀念對於影響了整個組織中的例行事務、處事原則等。本研究運用質化研究方法,從具有宗教背景的社會福利團體中,針對非信徒社會工作者進行深度訪談。本研究目的有三:1.了解社會福利團體中存在的宗教性組織文化;2.了解非信徒社會工作者處於宗教性組織文化下,其所經歷的組織文化衝擊經驗與個人感受;3.了解非信徒社會工作者如何適應宗教性組織文化所帶來的衝擊。研究結果發現:1.宗教性組織文化有許多相似的樣貌,值得一提的是,在靈性工作推動的方面,發現具有朝向專業化的軌跡;2.在非信徒的宗教性組織文化經驗中,包含了負面心理感受、組織文化認同度低、社工專業被忽略;3.在非信徒宗教性組織文化適應的層面,領導者的協調與溝通、工作者的主動學習、了解宗教作為在組織上的內涵與用意,是非信徒社會工作者適應的主要方式,當非信徒社會工作者從宗教使命與信念中找到與社工專業的共通點,並了解其功能與益處後,對組織的認同將會提升,進而找到宗教與社工專業的合作方式。
The organizational culture of a non-profit organization has everything to do with the value and conception of that organization, whilst in the development of social welfare, religion has evolved into a structural social welfare organization from philanthropy at the very beginning. Shared values and concepts will influence the ways of handling routine affairs as well as the general principles of an organization. The current study employs qualitative research method and makes in-depth interviewing among the non-believing social workers of social welfare organizations with a religious background. The study has 3 purposes therein: 1. To understand the religion-based organizational culture of social welfare organizations; 2. To understand the cultural shock and personal feelings of social workers (who are non-believers) of the religion-based organizational culture; 3. To discover how social workers who are non-believers cope with and adapt to the shocks brought about by religion-based organizational culture. The research results have indicated that 1. A large number of similar features exist in religion-based organizational culture; especially worth noting is that a professional trend sweeps over the promotion of spiritual work; 2. Non-believers who work at religion-based organizations may include negative feelings, develop lower identification with the organization and feel their profession ignored; 3. In the respect regarding how a non-believing worker adjusts to the religion-based organizational culture, the coordination and communication of a leader and the active involvement of that worker in getting to know better about the meaning and purpose of the religion in the organization are two foremost ways in better adjustment. When a non-believing social worker finds the similar standpoint shared by the philosophy and missions of the religion and the profession of social work, and comes to realize the functions and advantages of a religion, he or she will identify more with the organization, and subsequently, find professional, cooperative ways between religion and social work.