組織政治、職場友誼與績效行為之研究

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Please use this identifier to cite or link to this item: https://irlib.pccu.edu.tw/handle/987654321/20066

Title:	組織政治、職場友誼與績效行為之研究
Authors:	闕瑋萱
Contributors:	國際企業管理學系國際企業管理研究所
Keywords:	組織政治職場友誼績效行為
Date:	2010
Issue Date:	2011-10-31 14:44:18 (UTC+8)
Abstract:	企業面臨全球化且科技進步快速的環境變遷，環境中不可預測的因子日漸增加，為了對抗外在環境所帶來的衝擊，組織漸漸重視員工在組織內的責任感與自主性及創新性的行為表現。組織內員工不但完成自身工作，且主動協助他人解決、完成工作，這些非組織規範的角色外行為，對員工個人工作績效與組織目標及發展等皆有正面效果，將更有利於適應、抗衡其環境。本研究之目的在探討組織政治是否會透過職場友誼的中介效果，影響績效行為之關係。本研究以2010年5月5號出版的天下雜誌內所統計的500大服務企業中，隨機抽取20間企業，採用實體問卷以郵寄的方式來蒐集資料，總共發出400份問卷，共回收問卷390份，回收率為97.5％，經過檢視，有效問卷共372份，有效回收率為93％。本研究採用敘述性統計分析、Cronbach α 信度分析、皮爾森相關分析、徑路分析統計方法來進行資料分析與驗證。研究結果顯示，組織政治之保持沉默、靜待好處之構面與職場友誼之友誼普遍性呈現顯著負相關；薪資與升遷構面與友誼機會性、友誼普遍性呈現顯著負相關；而友誼普遍性與績效行為之角色內行為、組織公益行為、人際利他行為呈現顯著正相關。 When enterprises face globalization and technological changes rapid of the environmental changes, unpredictability factors increase with each passing day, organization gradually pay attention to responsibility, autonomy, and innovative behavior that employee in organization. This research uses organizational politics factor as independent variable, probe into the organizational politics through the medium of the workplace friendship influence the relationship between performance behaviors. The grand total provides 400 questionnaires and took back 390 pieces, the rate of recovery was 97.5%, after view the effective questionnaires were 372 pieces, the effective rate of recovery was 93%, The questionnaires were analyzed by a variety of statistical methods, such as descriptive statistics analysis, confirmatory factory analysis, reliability analysis, correlation analysis, and path analysis in this research. According to analysis, the result show that “go along to get ahead” of organizational politics is significantly and negatively influence on “friendship prevalence” of workplace friendship; “pay and promotion policies” is significantly and negatively influence on “friendship prevalence” and “friendship opportunity”; “friendship opportunity” is significantly and positively influence on “IRB”, “OCBI” and “OCBO”.
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