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    請使用永久網址來引用或連結此文件: https://irlib.pccu.edu.tw/handle/987654321/20047


    題名: 美髮連鎖品牌從業人員其品牌認知與在職教育訓練相關之研究-新竹以北地區為例
    作者: 楊菁菁
    貢獻者: 生活應用科學研究所碩士在職專班
    關鍵詞: 美髮業
    美髮從業人員
    連鎖品牌
    品牌認知
    教育訓練
    日期: 2010
    上傳時間: 2011-10-31 14:01:18 (UTC+8)
    摘要: 本研究之主要目的在探討有關美髮連鎖品牌從業人員其品牌認知與在職教育訓練之現況,即在瞭解美髮連鎖品牌從業人員其品牌認知對於教育訓練後的看法與感受。
    本研究採問卷調查法,對新竹以北地區美髮連鎖企業品牌以15家以上從業人員立意、分層取樣方式進行施測,實得467份有效樣本,本研究所使用測量工具包括「個人背景資料調查表」,「連鎖品牌從業人員其品牌認知量表」及「在職教育訓練量表」等三項。分別做次數分配、百分比、平均數、標準差、獨立樣本t檢定、單因子變異數分析及雪費事後檢定法、皮爾森積差相關等統計方法進行資料分析。本研究結果如下:
    一、美髮從業人員中,「女性」約七成五而「男性」佔二成五美髮從業人員。
    二、美髮從業人員中以20~29歲為最多佔三成八,而其次為16~19歲三成一美髮從業人員。
    三、教育程度以「高中或高職畢業」者佔最多佔六成一美髮從業人員。
    四、美髮高中或高職建教生從業人員在每月平均收入以「17880元以下」佔三成六最多。
    五、約七成一婚姻美髮從業人員為未婚者。
    六、約八成一美髮連鎖品牌所屬是直營店。
    七、約二成四美髮從業人員在工作年資以3年以上~5年以下者佔最多。
    八、從業人員約三成六服務職級以設計師為最多數。
    九、在台灣地區的連鎖店家數約六成以151家以上者最多數。
    十、美髮從業人員在「連鎖品牌從業人員其品牌認知」以「專業技能」認為非常重要。
    十一、美髮從業人員在「教育訓練量表」以「對於專業知識的提升」。
    及「對於專業技能的提升」非常有幫助。
    十二、「員工對企業品牌的忠誠度」與「能將所學新技能提昇工作效
    率運用在工作中」最高相關性。

    本研究提供給美髮連鎖企業品牌從業人員對於連鎖品牌從業人員其品牌認知、在職教育訓練成效能夠更進一步的瞭解,並做為日後提昇美髮業界教育訓練品質水準之參考

    The main purpose of this research is to investigate the awareness on chain salon brands for hair dressers and the current status of on-job training, which is also to understand their views and opinions after the training.
    This research is via the questionnaire survey from more than 15well-known chain salons in the area north of Hsinchu and summarized with 467 valid samples. The three measurement tools in this research are "personal background information survey ", " chain brand awareness scale ", " on-job training scale ", which are applied by frequency distribution, percentage, mean, standard deviation, independent samples t test, one factor ANOVA and Scheffe post hoc test method, Pearson correlation and other statistical methods for data analysis.
    The results are as follows:
    1.Hairdressers: seventy five percent female and twenty five percent male.
    2.Hairdressers in the 20 to 29 years old accounted for up to hirty
    eight percent, and followed by 16 to 19 years old of thirty one
    percent .
    3.Education level to "high school or vocational high school, " accounted fo
    rup to a total sixty one percent hairdressers.
    4.High school or vocational high school apprenticeship students employed
    in the of the average monthly income of 17,880 below accounted for up to
    thirty six percent.
    5.About seventy one percent hairdressers are unmarried.
    6.About eighty one percent chain salon brands is Guide.
    7.The hairdresser work experience of 3 years to 5 years accounted for
    twenty four percent is the most.
    8.About thirty six percent employees rank as the most majority are designers.
    9.Chain hair salons in Taiwan, own more than 151 take sixty percent as the
    majority.
    10.Hairdressers raise the "professional skills " as the most important in the
    "chain brand recognition" section.
    11.Hairdressers take "Training Scale " as very helpful in " the professional
    knowledge enhancement " and "the professional skills enhancement".
    12."Employee loyalty to the corporate brand " and "The ability to enhance
    the work efficiency with new learned skills" take the highest correlation.

    This is to provide the awareness on chain salon brands and a better understanding of training effectiveness, as well as to enhance the quality of hairdressing industry standard of reference.
    顯示於類別:[生活應用科學系暨生活應用科學研究所] 博碩士論文

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