隨著網路技術的快速發展，以網路為傳播的溝通媒介也逐漸多樣化，視訊會議因兼具影像與資料的視覺化溝通方式，越來越被企業甚至是個人所接受，本研究以過去學者提出之行為理論為基礎，探討影響視訊會議使用者態度與意願之相關因素。
科技接受模式（Technology Acceptance Model: TAM）可用來評估資訊科技工具導入組織後的適應成效，隨著時代背景的改變，影響科技工具使用態度的相關因素也隨之改變，本研究修正過去學者所提出之TAM模型，加入社群影響與可用性等兩項因素，作為本研究架構，以具備視訊會議使用經驗之使用者作為研究對象進行實證研究，研究結果說明，經修正後的「網路通訊科技接受模型」對視訊會議具相當程度之解釋能力。
研究結果發現
1.視訊會議使用者之「使用態度」、「有用性認知」、「可用性認知」對「使用意願」有顯著影響。
2.視訊會議使用者之「有用性認知」、「可用性認知」以及「社群影響」對「使用態度」有顯著影響。
3.視訊會議使用者之「易用性認知」對「有用性認知」有顯著影響。 Along with the fast development of network technology, the media for information dissemination via network communication has diversified gradually. Videoconferencing, being able to conduct visual communication and data exchange simultaneously, is accepted by more and more enterprises and individuals nowadays. This study explores relevant factors affecting the attitude and intention of the videoconferencing users based on behavior theory known as the Technology Acceptance Model (TAM). TAM can be used to assess the effectiveness of adaptation for an information technology (IT) tool introduced to the organization. When the generation evolves, the relevant factors affecting the attitude of using IT tools change accordingly. We modify the original TAM model developed by Fred Davis by adding two factors: the community effect factor and the availability factor. The results show that the amended Network Communications Technology Acceptance Model has considerable degree of explanatory power with regard to videoconferencing.
