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Items for Author "黃琪雯"
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Showing 4 items.
Collection
Date
Title
Authors
Bitstream
[國際貿易學系所] 博碩士論文
2006
企業違反服務保證後之服務補救品質量表建構
黃琪雯
[國際貿易學系所] 期刊論文
2007
服務保證、企業形象與失誤後服務補救滿意度關係之研究--以餐飲業與飯店業為例
鄭紹成
;
王雪瀞
;
黃琪雯
[國際貿易學系所] 期刊論文
2007-06
服務保證、服務失誤歸因對消費者再購意願影響之研究
鄭紹成
;
黃琪雯
;
王雪瀞
[國際貿易學系所] 期刊論文
2009-12
高科技產業群聚效應對當地居民影響之研究
鄭紹成
;
黃琪雯
;
王雪瀞
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