本研究透過半結構式訪談課後照顧服務人員瞭解學童的學習與行為困擾的處理經驗與困境，發現家長不配合、家長不理會、與學童不願學習此三項最為常見困境；另學童的學習困擾部分，最常見注意力不集中、學科偏食、及學習過程容易放棄影響，行為困擾方面，最常見情緒無法控制、及偷竊行為影響，故本研究認為因家庭型態改變，家庭對於學童來說影響頗大，建議未來可透過政策面與家庭面進行探討，能夠更重視學童的學習與行為所出現的困擾，且透過主管機關的協助與宣導，讓家長能夠更能夠正視學童的問題。
Taiwan’s social environment is changing day by day, and the most obvious changes in family patterns are among the parents of modern families because they are busy with work or single-parent families, often neglecting their children’s learning conditions, even if they are told by school teachers or teachers at the school service center. Many parents show an attitude of indifferent or impossible, which may affect children's learning and behavior.
This study uses semi-structured interviews with after-school care service staff to understand the learning and behavioral problems of school children and their handling experience and dilemmas, and finds that the three most common dilemmas are that parents do not cooperate, parents ignore, and children are unwilling to learn; In the distressed part, the most common attention spans, eclipses of subjects, easy to give up during the learning process, and special diseases are the most common. In terms of behavioral disturbances, the most common emotional uncontrollable behaviors, stealing behaviors and special diseases are the most common. For school children, the impact is quite large. Even with the assistance of after-school service staff, it can only be improved temporarily. Changes in the family can help school children to improve the source of trouble.
