身心障礙福利機構教保員工作壓力、社會支持及自我效能之相關研究-以桃園縣為例

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Title:	身心障礙福利機構教保員工作壓力、社會支持及自我效能之相關研究-以桃園縣為例 A Study on Work Pressure, Social Support, and Self-Efficacy of Training and Caring Staff in Welfare Institution for the Disabled - Taoyuan County as an Example
Authors:	劉曉盈 LIOU, SIAO-YING
Contributors:	社會福利學系
Keywords:	工作壓力社會支持自我效能 working pressure social support self-efficacy
Date:	2013-06
Issue Date:	2013-10-29 14:30:16 (UTC+8)
Abstract:	本研究之目的在探討身心障礙福利機構教保員工作壓力、社會支持及自我效能彼此間關聯性。本研究採用問卷調查法，以桃園縣立案之身心障礙福利機構教保員為研究對象，採普查方式進行調查，經回收有效問卷共188位。研究使用「個人背景資料」、「工作壓力量表」、「社會支持量表」、「自我效能量表」等工具，調查所得資料分別以「描述性統計」、「獨立樣本t檢定」、「單因子變異數分析」、「皮爾森積差相關」、及「逐步迴歸分析」等方法加以統計分析，本研究主要發現如下：一、親友支持程度高，有助於提升教保員自我效能二、教保員從事住宿服務者，工作壓力會大於從事日間服務者三、年齡在30歲(含)以下的教保員對社會支持的感受度最高四、教保員之整體自我效能表現普遍中等偏高 This study aimed to investigate the job stress, social support, and self-efficacy relationship with each other of training and caring staff of the disability welfare institutions. This study used questionnaires to Taoyuan County accredited disability welfare institutions staff for the study, and collected manner census survey by the total of 188 valid questionnaires. Studies which were using kinds of tool as "Personal background", "Work Stress scale", "Social Support Scale", "Self-Efficacy Scale" the surveying data, were analyzed by "Descriptive statistics", "Independent Sample T-test", "ANOVA analysis", "Pearson correlation", and "Stepwise Regression" of statistical analysis methods. The main conclusions of this study are as follows: One, a high support from relatives and friends can improve the Self-efficacy of training and caring staff. Second, working pressure of training and caring members, who engage in residential services, will be greater than those engaged in day services. Third, the training and caring staff, who are younger than 30 year-old, feel the highest degree of social support. Fourth, the overall self-efficacy of training and caring staff generally showed the degree of medium to high.
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